TrustTwo selects Callcredit to support growth plans


TrustTwo, a leading UK guarantor loan provider, has announced a deal with Callcredit Information Group, to access its credit risk, affordability and ID verification solutions.

TrustTwo offers consumers who find it difficult to obtain credit on their own, a competitively priced alternative to meet their financial needs. Access to Callcredit’s CallValidate, CallReport and Affordability Report services helps to ensure a smooth and prompt response is delivered in a professional and responsible way, enabling TrustTwo to enhance efficiencies and achieve great outcomes for its customers.

Following its acquisition by Non-Standard Finance plc as part of the Everyday Loans Group, TrustTwo has launched a new product offering via a wholly updated website.  Offering one of the most flexible and competitively priced products on the market, TrustTwo is continuing to invest in the development of its customer journey and supporting infrastructure, including the introduction of new compliance protocols. These changes have been implemented to help drive further improvements in the overall customer experience whilst also underpinning strong earnings growth.

With the use of the Callcredit services, TrustTwo has a robust and up-to-date picture of an applicant's credit commitments, thereby providing an even more accurate assessment of risk, indebtedness and affordability.

Asia Anwar, Account Director for Callcredit, said: “TrustTwo helps an important and largely underserved segment of the credit ecosystem. It’s carefully developed processes and decision-making tools mean that it can offer a viable and slick alternative to traditional financial products. Callcredit’s services represent a key component in TrustTwos’ lending process and we’re proud to help it provide its customers with a highly professional service.

“As a company, TrustTwo prides itself on looking at a person’s credit future, not just their credit history. Our data suite allows it to make a more informed decision when looking at key elements of a customer’s application.”

Richard Sharp, Managing Director of TrustTwo commented: “As a loan provider that genuinely offers a tailored solution for its customers, we can be more flexible in deciding when, and how much, we lend and over what term.

“By ensuring we have both accurate and verified information about our customers, we are able to tailor our offer so that it represents the right decision for them and also for us. Callcredit’s suite of products helps us ensure we only lend to an applicant that can comfortably afford to repay – a key tenet of responsible lending.”