James Robinson Appointed as TransUnion’s Managing Director of Consumer Interactive in the UK

TransUnion, a global information and insights company and one of the UK’s leading credit reference agencies, has appointed James Robinson as managing director of consumer interactive in the UK.  

As part of the UK executive team, James will lead TransUnion’s regional consumer business, helping businesses to deliver streamlined customer journeys and supporting financial inclusion through credit education and consumer empowerment. 

Commenting on his appointment, James Robinson said: “Our consumer business plays a crucial role in helping millions of people across the UK to access and understand their credit information. I’m thrilled to join the UK executive team at such an exciting time as we continue to build our network of partners and advance our mission to ensure consumers have the tools to monitor, understand and improve their financial wellbeing.”  

Having joined TransUnion more than 15 years ago, James has an in-depth knowledge of the company’s consumer operations and was previously director of product and presales for the consumer team. James has played a key role in the creation and implementation of TransUnion’s custom-labelled CreditView solution, as well as helping to develop TransUnion’s open banking strategy. 

Satrajit “Satty” Saha, CEO of TransUnion in the UK, added: “The consumer is at the heart of all that we do and our consumer team is dedicated to delivering the best outcomes for consumers, working closely with our many partners. With his extensive knowledge of our business and the evolving consumer credit market, James brings a wealth of expertise to support our aim of using information for good and I’m delighted to welcome him to our leadership team.”  

TransUnion provides credit information to more than 17 million UK consumers, with a range of partners, from leading high street banks to fintechs and credit unions.  

James succeeds Kelli Fielding, who has been named head of consumer interactive internationally, where she will be responsible for strategy and performance for the consumer business across all TransUnion’s international markets. 

Kelli will also continue to represent TransUnion on the board of Monevoi to help leverage TransUnion's global relationships and market-leading decisioning and analytic capabilities. 


i TransUnion invested in Monevo in 2021 to serve the personal credit market