Gosport Borough Council becomes the first Local Authority to go live with Victoria Forms eClaims and Coactiva Intercept's Risk Based Verification solution
Coactiva is pleased to announce that Gosport Borough Council is the first UK Local Authority to go live with Victoria Forms eClaims and Coactiva's Risk Based Verification solution, Intercept RBV.
"Staff members at Gosport BC are very excited about the new eClaim and Risk Based Verification project in partnership with Victoria Forms and Coactiva. Our customers are delighted with the quick and streamlined procedure with claims being assessed on the same day. We are using the eForm to provide an assisted claims process which staff find simple to use and customers are pleased to have assistance completing the form. They are especially pleased with the personal service they receive." Stephanie Pride, Head of Benefit Services, Gosport Borough Council