Debt Management Specialist Joins Callcredit

Leeds-based credit reference agency Callcredit has recruited Steven Preston in the new position of senior business consultant.

Steven, who was previously head of strategy at BCW Group, will be responsible for developing Callcredit's debt recovery and debt management solutions.

He said:

"I'm excited to be joining Callcredit and working with many of the larger agencies and lenders offering bespoke strategies and solutions. My operational experience of debt collection and business process outsourcing is invaluable as I am able to interface between the vast data resources of Callcredit and the needs of the clients. It's not all about increasing return. Many solutions are designed to optimise resources and reduce complaints. The results are looking very strong indeed."

As head of strategy at BCW Group Steven was responsible for optimising resources and improving collections performance. Prior to that he spent three years as an analyst at Wescot Credit Services, where he was one of the first people recruited to use demographic data and scoring methodologies in UK debt collection.