Coactiva’s new platform will help the public sector maximise income, drive efficiencies and stop more fraud


Coactiva, part of the Callcredit Information Group has today (7 October 2014) launched its ThreeSixty Connections solution to help the public sector maximise income and target resources more effectively.

The ThreeSixty Connections data management and analytics solution will provide one platform for users to gain a single view of a customer, enabling a better approach to data matching and consolidation. Users will have access to all the data and intelligence required to create actionable intelligence through modules focusing on specific areas of local government and social housing administration including, revenues and benefits, corporate debt, business rates and fraud.

Eight local authorities have already signed up to the new platform and will be live on all modules by spring 2015.

James Rawlins, Senior Consultant, Coactiva said: “With resources in the public sector scarce, targeting resources effectively and efficiently is crucial if operating costs are to be reduced and returns maximised.  We have developed ThreeSixty Connections with our customers as a platform to help public sector organisations work the right cases at the right time, providing the power to turn data into actionable intelligence.”

A web based solution, ThreeSixty Connections incorporates all of Coactiva’s fraud and revenue assurance solutions within one platform. Users will be able to integrate their own in-house data with Callcredit’s credit reference data, as-well-as, match data, record and report on campaign outcomes and establish and accurately forecast a number of critical performance metrics.

James concluded: “Whether it’s reviewing single person discounts, consolidating debtor records, maximising business rates revenues or performing a tenancy audit, ThreeSixty Connections will make it much easier for the public sector to maximise income and stop more fraud with all its solutions available in one costs effective and efficient platform. We will be running personalised demonstrations of the platform to interested organisations.”

Coactiva already works with over 150 local authorities and organisations within central government, health and leisure, social housing and the emergency services, providing innovative ‘Big Data’ analytic and business intelligence solutions. Recognised as market leaders, Coactiva has recently been included on LASA framework and GCloud5 to help councils remove unnecessary procurement time and cost.