Coactiva is included on LASA framework to help councils improve software efficiency

The government has awarded Coactiva, part of the Callcredit Information Group, a place on the Local Authority Software Applications (LASA) framework for the provision of local government software.

As part of the framework Coactiva will now be a Crown Commercial Service (CCS) supplier giving local authorities (LA) access to a range of revenue based modules via a fully hosted web based solution which includes credit reference agency integration, modelling, data matching, campaign building and scheduling capabilities.  The service will allow local authorities to integrate other in-house data sources, record and report on campaign outcomes and establish and measure baseline performance. 

Under the framework Coactiva will also be able to supply local authorities with its unique online Risk Based Verification (RBV) service, enabling LAs to accurately detect fraud and error in benefit claims and on-going interventions automatically and efficiently without the need to manually review each case.

James Hilton, Sales Director of Public Sector, Coactiva said: “We are delighted to be a part of a framework that will help deliver financial savings to local authorities through more efficient procurement and greater clarity over supplier charges. As part of the agreement LAs will have access to a range of our services including single person discount reviews, tenancy fraud reviews, housing benefit fraud and error reviews, occupancy checking and debtor tracing, segmentation and debt monitoring. Our services will help local authorities commit resources to the right cases both efficiently and cost effectively.

“As the only UK credit reference agency to be included as a supplier on the framework we will be able to provide our extensive public sector experience combined with technology, data and consultancy excellence to offer unique knowledge and insight to LAs. Helping them to make better, more responsible decisions that will help make a real difference to public services.”