TransUnion Joins Fintech Pledge to Drive Consumer Education and Inclusion

TransUnion, a global information and insights company and one of the UK’s leading credit reference agencies, has announced its participation in the 2025 Fintech Pledge, as part of its on-going commitment to empowering consumers through financial education and their mission of using information for good.

A ground-breaking initiative aimed at promoting consumer education and financial inclusion, the 2025 Fintech Pledge aims to drive 25 million actions to help improve people's financial resilience by 2025. These actions stretch across five key pillars: savings, credit, debt, bills and benefits and include encouraging consumers to sign up for credit building tools and creating savings pots to help better manage their finances. This collective effort aims to bolster the ability of UK consumers to navigate financial challenges and help mitigate the effects of the rising cost of living.

James Robinson, managing director of consumer interactive at TransUnion in the UK, says: “We’re excited to be joining like-minded organisations to help shape a financial landscape where all consumers have access to the right support and services they need for their financial wellbeing. We know that current economic challenges are putting significant pressure on households across the UK. At TransUnion we are committed to providing people from all walks of life with the necessary tools and knowledge to help them make informed and responsible financial decisions as they navigate these challenges.”

Recent TransUnion research found that consumers are becoming increasingly aware of the importance of understanding their credit reports and score. Over three quarters (78%) of UK adults believe monitoring their credit report is important and 41% are monitoring their credit report at least monthly.i

A key way that TransUnion supports consumer education is through CreditView – a solution that aims to ensure consumers have access to credit information, education and tools to monitor, understand and help them learn how to improve their financial status, as well as helping finance providers build consumer trust and tailor credit offers to individual needs.

Empowering consumers to improve their financial resilience is particularly important following a period of rising inflation and subsequent price surges in essentials like energy bills, petrol, and groceries. With economic factors having intensified the strain on household finances, initiatives like the 2025 Fintech Pledge are bringing together the fintech industry to help protect consumers as they manage the long-term impacts of this financial shock.


i TransUnion’s Consumer Pulse study, which is based on the survey of 1,000 adults in the UK, conducted in February 2024