Coactiva adds new functionality to their risk based verification solution

Coactiva is pleased to announce that it's fully proven and tested risk based verification solution now has an automated reporting functionality. This allows Coactiva's RBV customers to effectively report on processes and performance, satisfying audit requirements.

The reports include:

  • Verification Logs - this report provides access to the details for risk score requests, i.e. how many requests were made for a particular claim and if the NINO matches a claim made elsewhere in the UK.
  • Performance Reports - this report shows RBV performance over a specific period, i.e. average days to process new claims and number of errors identified.
  • Blind Samples - this report is used to calculate the on-going baseline figure.

This functionality is being offered to all Coactiva's Intercept RBV customers as an enhancement to the solution.