Callcredit launches DeviceRisk to protect customer enrolments

Risk viewed in a new dimension

Callcredit Information Group has today (3rd June 2015) launched DeviceRisk which will be immediately available via its flagship Fraud and ID solution, CallValidate.

Powered by the risk solution from anti-fraud company iovation, DeviceRisk captures information relating to the device used by a consumer during any interaction and returns critical information in real time to highlight any risk associated to that specific device. Devices such as smartphones, tablets, laptops and desktops can all reveal vital hidden information highlighting potential acts of identity fraud during customer enrolment.

CallValidate, the market-leading fraud prevention and identity verification solution, has an unrivalled range of functionality that delivers enhanced trust whilst accurately pinpointing fraud risk. The product provides users with a complete holistic view during the entire customer enrolment process.

CallValidate is highly flexible and can easily be configured to use as many or as few of the available suite of solutions in a single instant call and response. Delivering a range of outputs that can easily be aligned to customer enrolment strategy, CallValidate output includes a configurable decision, a score with the ability to create bespoke scorecards for customer or sector and approximately 100 configurable warning messages, all delivered with complete transparency of the underlying data matches and audit.

John Cannon, Fraud and ID Director at Callcredit commented: “The increased importance placed on digital identity trust has been the core focus of our strategy; we enable consumers to carry out the types of instant secure interactions that are driving the digital economy. Next time you interact via a digital channel such as web or mobile app to apply for a financial product, obtain an insurance quote, transfer a credit card balance, add funds to a digital wallet, make a payment or place a bet on the Grand National, it is likely that Callcredit Information Group is the trust partner making that instant interaction possible.

“We are delighted to launch DeviceRisk which adds a further new dimension to our customer processes, enabling risk to be identified more accurately whilst making genuine customer’s enrolment more seamless.” 

By embedding iovation’s technology into DeviceRisk, Callcredit customers can include risk information about devices to be used in real time within CallValidate’s scorecards to drive required trust and risk strategies. Callcredit first partnered with iovation in 2014 and is now building on that relationship by leveraging the company’s Reputation Network of over 2.5 Billion known devices and powerful business rules engine within the new DeviceRisk product.

“The iovation risk service offers Callcredit clients the ability to narrow down the credit applications that pose higher risk due to known fraud from the device used, odd acquisition patterns and fraudster attempts to hide their true location,” explained iovation’s Vice President of Product, Scott Olson. “By understanding transactions from the device perspective, you can stop fraudsters before they impact your business, customers and brand reputation.”

To find out how DeviceRisk can help your business detect and prevent fraud, contact your Callcredit Relationship Manager or Callcredit’s Fraud & ID Team - (+44) 0113 388 4300, email Fraud&ID@callcreditgroup.com