Callcredit Information Group brings Credit and Marketing Solutions businesses closer together
Callcredit Information Group has announced a
restructuring of its businesses to optimise customer service,
following a year of growth and acquisition.
The Group, owned by Skipton Building Society, and led by CEO Mike
Green is creating two customer facing divisions: Marketing
Solutions and Credit Solutions.
Marketing Solutions will be headed up by Caroline Worboys and
comprises EuroDirect, BroadSystem and GMAP. The Division will
supply prospecting and customer retention information services to
key consumer-focussed businesses, across all direct business
channels.
Credit Solutions, headed up by John McAndrew, includes the
businesses Callcredit Limited, DecisionMetrics and Legatio. Graham
Lund is promoted to MD of Callcredit Ltd.
McAndrew said: "The Callcredit Information Group has doubled in size over the last 12 months through organic growth and acquisitions. Increasingly our customers are looking for complex solutions comprising information, analytics, models and software. Whilst we will maintain the unique service ethos, flexibility and innovation of the individual businesses, this re-structuring enables customers to receive comprehensive and strategic credit, verification and marketing solutions from a one stop shop".
McAndrew added "The next two years are extraordinarily challenging for our customers. Legacy processes have proved not to be optimal and lenders are telling us that better information and new risk methodologies are fundamental to them knowing their customers and lending responsibly in these tough times. These changes will enable us to help our customers find and keep profitable customers more effectively in this changing climate."
ENDS
Notes to Editors:
About the Callcredit Information Group
Callcredit Information Group (www.callcreditgroup.com)
comprises six core businesses (Broadsystem, Callcredit,
DecisionMetrics, EuroDIrect, GMAP Consulting and Legatio) each
delivering services around data decisioning to satisfy the
increasingly complex needs of their clients in the areas of credit
risk, marketing, fraud, collections and recoveries, interactive
solutions and network planning.
About Broadsystem
Broadsystem (www.broadsystem.com) creates,
manages and delivers multi-channel customer communication
strategies. It develops, hosts, and manages marketing
databases and, through the intelligent analysis of marketing
data, delivers and handles marketing messages through integrated
multi-channel communications. Broadsystem clients include: COI,
Times Newspapers Limited, FT, BP, Sky, Continental Airlines,
Lancôme, Mulberry, BBC World Service, FIVE, Vodafone, ING Direct,
Thomson, Canderel, Wickes, TUI Group, NGN Group, Asthma UK and Dogs
Trust.
About EuroDirect
EuroDirect (www.eurodirect.co.uk), the
marketing services business within Callcredit information group and
is one of the UK's leading marketing suppliers. It is well
established in the field of direct marketing, clients include over
40% of the UK's top 1,000 companies, including three of the top
five largest multi nationals. EuroDirect's clients come from all
areas of business, including financial services, retail and leisure
operations, utilities, publishing, agencies and bureaux. EuroDirect
is a prime supplier of consumer data, targeting and segmentation
systems, credit pre-screen services and software and technologies
to help marketers undertake consumer profiling, analysis,
targeting, data management, market
analysis and decision support.
About Callcredit
Callcredit (www.callcredit.co.uk), the
UK's most innovative and customer-focused credit reference agency,
combines comprehensive understanding of the Financial Services
industry needs with state-of-the-art technology to develop unique
information solutions. These solutions enable major lenders and a
host of other blue chip companies to address regulatory
requirements, make better credit decisions, protect against fraud
and money-laundering and manage existing customers more
profitably.Callcredit check (www.callcreditcheck.com) is the
consumer arm of credit reference agency, providing consumers with
instant online access to their credit report and services to help
them monitor their credit status.
About Decision Metrics
DecisionMetrics (www.decisionmetrics.co.uk)
specialises in undertaking advanced analytical projects for the
credit risk market, covering credit scoring,
affordability assessment, Basel II modelling and ongoing
performance monitoring and solutions implementation. Identifying
the need for greater independence in the credit risk market,
DecisionMetrics provides its expertise, without bias, across all
three UK credit reference agencies
DecisionMetrics provides a blend of analytical expertise and
operational knowledge and experience that ensures that its
solutions are not only statistically sound but will fully
compliment the operation of the client's business. Projects are
approached from the perspective of identifying and providing the
best solution for the client rather than dismissing the clients
issues in favour of selling something already developed. Creative
thinking, innovation and value-add summarises DecisionMetrics'
approach to business.
About GMAP Consulting
GMAP Consulting (www.gmap.com)
has over 20 years experience in retail, automotive, petrol
forecourt and financial services and specialises in helping both
UK-based and multi-national organisations develop their retail
networks, sales territories and market channels to be more
efficient and profitable, by understanding the market dynamics that
exist between consumers and retailers.
About Legatio
Legatio Technologies (www.legatio.com) provide secure
online services that encompass hosted data capture and workflow,
dynamic document creation, identity verification, bank account
validation, payment processing, paperwork, accounts and tax filing
products. Legatio's products include Ftax; tax calculation software
and supporting online services, Legatio ICP; online identity
checking and payment services, secure data processing,
document/contract creation and management and PDF and web based
form production and management. Legatio have built up a strong
reputation as an innovative provider of online services with a
current client base which includes Government bodies such as HMRC,
the Employment Tribunal Service, as well as many private sector
companies such as IBM and BT.