Callcredit Information Group appoints new chief operating officer

Callcredit Information Group, the UK’s second largest credit reference agency and consumer data management specialist, has appointed Steve Humm as chief operating officer.

Steve Humm joins the Leeds-headquartered business from Hull’s KCOM, where he was chief information officer.  Humm has extensive experience in the private sector and a track record of delivering major transformational change across a number of industries including telecoms, financial services, banking, leisure and multi-channel retail.

Humm will work closely with Callcredit’s CEO, Mike Gordon and the executive team to support the implementation of the Group’s growth strategy and value creation plan. He will also be responsible for ensuring the Group continues to deliver high levels of customer service as it maintains its rapid growth, while ensuring and improving Callcredit’s leading edge operational architecture and technology.

Mike Gordon, CEO, Callcredit said: “We are delighted to announce the appointment of someone of Steve’s calibre to further strengthen Callcredit’s senior management team. Steve combines a strong business and industry understanding with a real commercial approach and his experience will be invaluable as we continue to drive growth.”

Commenting on the appointment Humm said: “Having met a number of the executive team and people from the operational team I was struck by the ambition, sense of purpose and how easy it was to get on with them all. I am really excited to be joining such a forward thinking and ambitious business. I can’t wait to get started and contribute to the ongoing success of the business.”