Callcredit appoints Head of Payments as sector seeks to cope with changing regulatory and competitive landscape

Callcredit Information Group has appointed Andrea Cox as Head of Payments to help drive growth in the UK and internationally and to support its clients in a growing sector that faces increasing regulatory change.

Experts in data, regulation, verification and compliance, Callcredit already works with businesses across financial services, retail, gaming, insurance and public sector. It assists payment providers with ID verification and anti-fraud measures, helping businesses to know their customers, meet anti money laundering (AML), compliance and affordability requirements and complete credit scoring activities.

The payments industry is experiencing significant change with increasing regulation, the introduction of PSD2 and new alternative ways to pay such as electronic wallets, other forms of online payments, and cryptocurrency. Andrea’s appointment will support clients wanting to protect and grow their business with online solutions. With over 18 years’ experience in Financial Service, with more than half a dozen of those in the payments industry and seven years at Callcredit, Andrea is ideally positioned to assist the sector and support clients in a changing market.

Andrea Cox (1)Andrea Cox, Head of Payments, Callcredit Information Group said: “Retail finance and ecommerce are big areas of growth in the payments industry and ones we are being increasingly asked by clients to support. For many in the sector it is about future proofing their business model and getting processes in place for impending legislation.

“There is real diversity and competition across the payments market. Often perceived as the domain of nimble and fast growing start-ups, we are seeing larger internet only brands also starting to focus on the sector, as well as existing more established providers looking to update their offering.”

Eamonn Tierney, Managing Director, UK Business Development, Callcredit Information Group, said: “The world of payments is an ever-evolving space and the challenge for organisations is ensuring that every payment is efficient, cost effective, transparent, secure and compliant. Andrea’s expertise and Callcredit’s solutions are going to be fundamental in driving our growth in the payments sector and supporting new and existing clients.”