A Quarter of People in the UK Have Low Financial Resilience

Research published today by the Financial Conduct Authority found that a quarter of people in the UK have low financial resilience, Madhusudan ‘Madhu’ Kejriwal, CEO of TransUnion in the UK and Europe, comments: 

“While more people are now digitally included and hold current accounts, a significant minority still lack the savings buffer needed to comfortably weather unexpected costs. We know that regularly monitoring your credit report can be a valuable tool to reaching financial goals, as it provides a clearer view of your overall financial picture. Credit monitoring can support financial inclusion and help people with accessing the credit that they need and better help them manage their finances and pay down any debt they may have.

We are encouraged by the fact that 26 million UK customers have access to their TransUnion credit report and score via leading UK lenders and aggregators. Our Consumer Pulse research from Q1 2025 has shown that over three quarters (77%) UK adults recognise the importance of monitoring their credit score, with almost one in four (39%) monitoring their score at least once a month.

Proactive engagement is key. Whether it’s checking your credit report, understanding how financial behaviours impact your score, or exploring free tools to plan for the future, the right data can help inform better decisions. That’s why we’re working with partners across the sector to ensure consumers not only have better access to credit that they need, but have the tools improve their financial understanding, so they can make informed decisions to build long-term resilience.”